Dianer Diamonds has a 30-day money back guarantee policy. If you are not satisfied with your product, you have 30 days to return it and receive a refund. You will receive a full refund under the following conditions:
Please send your items to our Ramat Gan offices:
Dianer Diamonds LTD
DIAMOND EXCHANGE. DIAMOND TOWER BUILD. 6TH FL. ROOM 673
21 Tuval St. Ramat-Gan 52520 ISRAEL
TEL: 972-543975223, 972-3-6130050
After sending your items back, please send an email with the item’s delivery number, tracking number, and the delivery date to firstname.lastname@example.org.
Furthermore, insure the package in case of loss or theft and ensure that the fees for shipping and handling have been taken care of.
Dianer Diamonds is not responsible for any diamond that you did not receive or that was not sent back according to the conditions previously mentioned.
Please remember to include a copy of your receipt with your package.
We enjoy doing business with you,
Dianer Diamonds Inc.
In order to show our beloved customers how much we appreciate them, Dianer Diamonds Ltd. offers free shipping worldwide for all of our products.
We hold sole responsibility for all of the expenses regarding the shipping itself. However, we recommend that our customers look into all aspects related to local taxes (such as sales tax, import tax or VAT), as Dianer Diamonds Ltd. will not be responsible for those expenses.
In order for us to ship the purchased product, the customer is responsible for providing a complete registered address. Purchased items will be shipped after payment is made in full.